Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number
• Company or organization name
• Job title or role
• Project details
• Location or region
• Message content and inquiry details
• Information submitted through quote requests, contact forms, customer support inquiries, warranty-related inquiries, or other website forms
• Newsletter signup information
• Any other information you choose to provide to us

We may also collect certain information automatically when you use the website, including:

• Device and browser information
• IP address
• Pages viewed and site interactions
• Cookie consent preferences
• General website usage information needed to operate and improve the website

How We Use Your Information

We may use the information we collect to:

• Respond to quote requests and project inquiries
• Provide customer service and support
• Communicate with hospitality, trade, design, or commercial project contacts
• Send requested information, catalogs, downloads, or follow-up materials
• Send newsletters, product updates, promotional emails, or marketing communications if you have signed up to receive them
• Support warranty, product support, or service-related inquiries
• Improve website functionality and user experience
• Maintain website security and prevent misuse
• Comply with applicable legal, regulatory, or business obligations

Cookies and Similar Technologies

Our website uses cookies and similar technologies to operate the website, remember preferences, support site functionality, and improve the user experience.

We use a cookie consent tool to inform users about cookies and allow users to manage their cookie preferences. Certain cookies may be necessary for the website to function properly, while others may be used only with consent, depending on applicable laws and the user’s location.

If analytics, advertising pixels, or other tracking tools are installed or added in the future, this Privacy Policy should be updated to reflect those technologies.

Newsletter and Marketing Communications

If you sign up for our newsletter or marketing emails, we may use your email address to send Agio Hospitality updates, product news, event information, trade show announcements, promotions, and related communications.

You may unsubscribe at any time by using the unsubscribe link included in our emails or by contacting us directly.

Quote Requests, Contact Forms, and Project Inquiries

If you submit a quote request, contact form, or project inquiry, we may collect and use the information you provide to respond to your request, understand your project needs, provide product or service information, connect you with the appropriate representative, and follow up regarding Agio Hospitality products or services.

Catalogs, Downloads, and Third-Party Links

Our website may provide access to catalogs, downloads, digital lookbooks, maps, social media platforms, or other third-party websites and services. If you interact with third-party websites or services, their own privacy policies and practices may apply.

How We Share Information

We may share personal information with trusted service providers who help us operate the website, manage inquiries, send emails, support customer service, provide digital tools, or perform other business functions on our behalf.

We may also share information if required to comply with applicable laws, legal processes, regulatory obligations, or to protect our rights, customers, partners, or business operations.

We do not sell personal information.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no website or online service can guarantee complete security.

Your Choices

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to access, correct, delete, or request information about how your personal information is used.

You may opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us directly.

To manage cookie preferences, please use the “Manage Cookies” link available on the website.

Children’s Privacy

Our website is intended for a general business and trade audience and is not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.

Third-Party Links

Our website may contain links to third-party websites or services, including catalogs, maps, social media pages, and other external resources. We are not responsible for the privacy practices, content, or policies of third-party websites.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date above.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: hospitality@agioliving.com
Phone: 1-888-232-9303